
Store Policy
Customer Care
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Our customer support team is available via email (support@barkingfriends.com.au)
and online chat via bottom right button. -
Support hours are Monday to Friday, 9:00 AM to 7:30 PM (Melbourne Time).
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Support hours on Saturday, 10:00 AM to 6:00 PM (Melbourne Time)
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Support hours on Sunday, 10:00 AM to 4:00 PM (Melbourne Time)
Privacy & Safety
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We value customer privacy and employ strict measures to protect personal information.
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We collect and use customer data solely for the purpose of order processing and
customer support. -
We do not share or sell customer information to third parties.
Payment Methods
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We accept major credit cards and other secure payment methods.
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All prices are listed in the Australian dollar and include applicable taxes.
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Customers will see a breakdown of the total cost before completing the purchase.