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Store Policy

Customer Care

  • Our customer support team is available via email (support@barkingfriends.com.au)
    and online chat via bottom right button.

  • Support hours are Monday to Friday, 9:00 AM to 7:30 PM (Melbourne Time).

  • Support hours on Saturday, 10:00 AM to 6:00 PM (Melbourne Time) 

  • Support hours on Sunday, 10:00 AM to 4:00 PM (Melbourne Time)

Privacy & Safety

  • We value customer privacy and employ strict measures to protect personal information.

  • We collect and use customer data solely for the purpose of order processing and
    customer support.

  • We do not share or sell customer information to third parties.

Payment Methods

  • We accept major credit cards and other secure payment methods.

  • All prices are listed in the Australian dollar and include applicable taxes.

  • Customers will see a breakdown of the total cost before completing the purchase.

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